https://moneysmarthk.freshdesk.com/en/support/home 2025-05-25T08:01:40+00:00 always 1.0 https://moneysmarthk.freshdesk.com/zh-TW/support/home 2025-05-25T08:01:40+00:00 always 1.0 https://moneysmarthk.freshdesk.com/en/support/solutions 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/en/support/solutions/73000318143 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/73000318143 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/en/support/solutions/73000348338 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/73000348338 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/en/support/solutions/73000349575 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/73000349575 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/en/support/solutions/73000352074 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/73000352074 2025-05-25T08:01:40+00:00 always 0.8 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000486806 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000486806 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000486812 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000486812 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000486833 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000486833 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000562652 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000562652 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000562710 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000562710 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000566091 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000566091 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000566092 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000566092 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000566093 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000566093 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000573150 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/folders/73000573150 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/folders/73000573337 2025-05-25T08:01:40+00:00 always 0.64 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551167-i-have-already-received-my-financial-product-why-do-you-still-need-to-verify-with-the-partner- 2022-05-23T13:39:30+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551167-我的信用卡-貸款-户口申請已獲批，為何moneysmart仍需和合作伙伴核實我的獲獎資格- 2022-05-23T13:39:35+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551168-do-i-get-my-reward-if-i-apply-directly-on-the-partner-s-website- 2022-05-24T08:43:21+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551168-如果我直接在合作伙伴的網頁申請，我會獲得moneysmart獨家尊賞嗎- 2022-05-24T08:43:25+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551169-why-am-i-not-eligible- 2022-05-24T08:43:35+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551169-我為何不符合資格- 2022-05-24T08:43:39+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551170-can-i-submit-a-redemption-form-first-before-spending-activating-the-card-or-getting-approval-of-the-l 2022-05-24T08:44:12+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551170-我可否在消費-啟用信用卡-貸款批准之前先遞交換領獎賞表格- 2022-05-24T08:45:19+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551172-can-i-submit-a-redemption-form-first-before-spending-activating-the-card-or-getting-approval-of-the-l 2022-05-24T08:45:48+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551172-我可否在消費-啟用信用卡-貸款批准之前先遞交換領獎賞表格- 2022-05-24T08:45:53+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551173-how-do-i-claim-my-rewards- 2022-05-24T08:46:21+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551173-我如何申請獎賞- 2022-05-24T08:46:17+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551174-where-can-i-find-my-reference-number- 2022-05-24T08:46:34+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551174-我如何查詢申請編號- 2022-05-24T08:46:31+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551175-how-to-update-the-details-on-the-claim-form 2022-05-24T08:46:47+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551175-如何更新換領獎賞表格內的資料- 2022-05-24T08:46:42+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551177-when-is-the-deadline-for-claim-form-submission- 2022-05-24T08:47:00+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551177-提交換領獎賞表格的截止日期是什麼時候- 2022-05-24T08:46:57+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000551178-when-will-i-receive-the-gift- 2022-06-01T07:55:40+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000551178-我甚麼時候會收到獎賞- 2022-06-01T07:56:53+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616119-what-is-the-smartrewards-programme- 2023-08-15T11:46:34+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616119-甚麼是smartrewards獎賞計劃- 2023-08-15T11:46:42+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616120-what-are-smartpoints- 2023-08-15T11:47:04+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616120-甚麼是smartpoints- 2023-08-15T11:46:59+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616121-what-can-i-use-smartpoints-for- 2023-08-15T11:47:12+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616121-如何使用smartpoints- 2023-08-15T11:47:16+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616123-how-can-i-earn-smartpoints- 2024-05-09T08:13:09+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616123-如何賺取smartpoints- 2024-05-09T08:13:21+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616125-can-i-combine-my-smartpoints-with-smartpoints-of-other-accounts- 2023-08-15T11:48:09+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616125-我可以將smartpoints與其他用戶合併嗎- 2023-08-15T11:48:13+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616126-can-i-transfer-my-smartpoints-to-another-account- 2023-08-15T11:48:26+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616126-我可以將smartpoints轉移到另一個帳戶嗎- 2023-08-15T11:48:22+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616127-can-i-request-an-exchange-refund-of-my-redemptions- 2023-08-15T11:48:38+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616127-我可以要求更換產品或退款嗎- 2023-08-15T11:48:42+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616129-when-will-i-receive-my-redeemed-gifts- 2024-12-12T20:39:10+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616129-我何時會收到我換領的產品- 2024-12-12T20:39:30+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616131-do-i-need-to-apply-for-many-financial-products-before-i-can-redeem-something- 2023-08-15T11:49:17+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616131-我是否需要申請多份金融產品才可以兌換禮品- 2023-08-15T11:49:14+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616132-what-is-the-smartpoints-wallet- 2023-08-15T12:00:58+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616132-甚麼是「smartpoints-錢包」- 2023-08-15T12:01:23+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616133-what-are-my-available-points- 2023-08-15T11:49:34+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616133-甚麼是「可使用餘額」- 2023-08-15T11:49:38+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616134-why-are-some-points-in-the-pending-state- 2023-08-15T11:49:58+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616134-為何有些smartpoints處於待處理狀態- 2023-08-15T11:49:53+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616135-what-are-lifetime-earnings- 2023-08-15T11:50:06+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616135-甚麼是「smartpoints總收入」- 2023-08-15T11:50:11+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616136-do-smartpoints-expire- 2023-08-15T11:50:28+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616136-smartpoints有沒有到期日- 2023-08-15T11:50:24+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000616137-how-do-i-convert-my-smartpoints-into-cash- 2023-08-15T12:02:35+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000616137-我怎樣將我的smartpoints轉換成現金- 2023-08-15T12:01:53+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000618493-can-i-use-a-different-email-address-to-check-out-during-the-redemption-process- 2023-09-21T07:42:13+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000618493-我可以使用不同的電郵地址進行兌換禮品嗎- 2023-09-21T07:42:08+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000633154-can-i-redeem-smartrewards-even-if-i-do-not-have-enough-points- 2024-05-13T12:54:21+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000633154-若我積分不夠，仍可以兌換smartrewards嗎- 2024-05-13T12:54:26+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000633155-can-i-get-a-refund-for-the-smartpoints-after-purchasing-them- 2024-05-13T12:54:38+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000633155-我購買了smartpoints後，能否退款- 2024-05-13T12:54:46+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000651420-travel-insurance-claim-forms-and-hotlines 2025-04-03T10:57:35+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000651420-旅遊保險索償表格及熱線 2025-04-03T14:51:08+05:30 always 0.512 https://moneysmarthk.freshdesk.com/en/support/solutions/articles/73000653893-why-am-i-unable-to-top-up-points- 2025-05-20T06:08:40+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000653893-點解我唔可以充值-smartpoints- 2025-05-20T06:08:35+05:30 always 0.512 https://moneysmarthk.freshdesk.com/zh-TW/support/solutions/articles/73000654002-旅遊保險主要不受保項目 2025-05-21T15:35:57+05:30 always 0.512