Why are some points in the pending state?

Modified on Tue, 15 Aug, 2023 at 2:19 PM

If you have applied for a financial product through us, you will see that the SmartPoints will be in a pending state until the financial partner confirms your eligibility with us. Upon confirmation of eligibility, pending points will be credited to you as available points immediately and can be used for gift redemptions or converted to cash.

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