When will I receive my redeemed gifts?

Modified on Tue, 29 Aug 2023 at 09:27 PM

For redemption of digital vouchers, you will receive your voucher within 7 working days via email upon payment completion.


Note that for the Apple Store eGift Card, you will receive your digital voucher within 14–21 working days via email upon payment completion. 


For redemption of physical products, the standard delivery period can take up to 21 working days after we receive your order. Kindly note that these are just estimates, and actual delivery dates may vary depending on external factors beyond MoneySmart and the courier’s control. But not to worry, we've got your back!



In case of any further questions or concerns, don’t hesitate to get in touch with MoneySmart via contact@moneysmart.hk 

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